Ready to start step one?
The 45-minute conversation costs nothing — and you'll leave knowing exactly what your home needs.
Our Process
Typically 2 to 3 weeks, start to finish. Every step designed to prevent the mismatch before it happens.
We start with a 45-minute conversation — not a quick form. We ask about your household size, daily routines, cooking preferences, children, elderly family members, and what's been frustrating about helpers in the past.
We use a structured Needs Assessment so nothing important gets missed. By the end, we know exactly what kind of helper fits your home — and we'll tell you honestly if we can match it.
We don't just filter by availability. We look at attitude, background, and willingness to learn. We prioritise good character over polished English or years of experience — because a well-trained helper who is eager to improve will serve your family far better than one who ticks boxes on paper.
Once shortlisted, we guide you through a structured virtual interview. We'll give you the right questions to ask, and we'll be in the room to moderate so both sides communicate clearly.
After your helper arrives in Singapore, we put her through 5 to 7 days of hands-on training — covering 7 areas: general housework, laundry and ironing, kitchen hygiene, Chinese cooking, Western cooking, child care, and home organisation.
This is real training in a real home environment — and you're part of it. We send you photo updates of her progress as it happens, so you see exactly what she's learning before she steps into your home.
Before your helper starts, we distill your household's routine into a simple, visual day plan — not a long, daunting SOP. When she can see her day at a glance, she doesn't need reminding, and nothing gets missed.
We also handle all the admin: MOM paperwork, SIP/EOP registration, medical checks, flights, insurance. You focus on welcoming her. We handle the rest.
After Placement
We're on this journey with you throughout — mediating when it's needed, and doing the performance reviews and milestone incentives together with you. The two habits that keep good helpers for years, not months.
The 45-minute conversation costs nothing — and you'll leave knowing exactly what your home needs.